wholesaledesignerjewellery web store FAQ section

We are currently are only accepting Paymate, Bank Deposit, Australian Money Order. Please contact us for more details.

We currently only ship within Australia and to New Zealand. Minimum Order of items is 5pcs. Shipping for first 5pcs is $4.99 registered post. Unlimited items is $10.00 registered post Australia Wide. 3-7 days Australia wide For NZ orders items will be despatched within 2 days of receiveing cleared payment Postage is $9.99 for first 5 items. Unlimited items $20.00 registered post 5-10 days.

Sorry due to security procedures & policys we do not offer pickup services whatsoever.

You may be charged these fees if you are outside of Australia. Please check with your local Customs Office

You will automatically be notified via email and tracking number provided.

If you are located within Australia your order will take from 3-7 days to arrive depending on customs. We do not take any responsiblity once shipped and tracking number provided. For NZ orders your order will take 3-10 days depending on customs, We do not take any responsibility after order has been shipped and tracking number provided.

Please make sure you check your order before signing for the parcel. You need to make sure you do this, by signing for the parcel you accept that the items are all in good condition and you are happy. IF items are damaged please refuse delivery and contact us ASAP. We will do whatever we can to solve it appropriately.

Please ensure you read the full description on the type of jewellery you order. We accept no liability for any injury or infection as a result of using our products. Please make sure your skin is not sensitive to metal.